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How to disable "Windows is checking for a solution to the problem..." prompt after application crash

I'm sure that many times you came across the "helpful and very informative" message saying that "Windows is checking for a solution to the problem..." that pops up every time the program crashes in Windows... 

I'm also pretty sure that most of you hate this message and want to get rid of it.

Thankfully it is possible to turn off this function and I'm going to show you how depending on which Windows version you use.

Windows 7

Go to:

  1. Start -> Control Panel -> System and Security -> Action Center
    (you can also start typing Action Center in the search box in Control Panel)

  2. In the left pane click: Change Action Center settings

  3. Then, almost at the bottom: Problem reporting settings

  4. Select: Never check for solutions

    If the list is greyed out and message above says "Some settings are managed by your system administrator..." simply click: Change report settings for all users lower down the window


  5. and then Never check for solutions -> and finally press OK button to confirm

Windows Vista

Go to:

Start -> All Programs -> Maintenance -> Problem Reports and Solutions -> Change settings -> Advanced settings -> Turn off problem settings

Alternatively, you can go to Start and use the Windows search box then start typing “Choose how to report problems”. This will take you directly to the Problem Reporting Settings window where you can change the settings as you like.

Document version: 1.1

Last modified on:


01 May 2016, 04:59
Good tip, thanks.

10 Nov 2016, 03:28
i need help ^_^
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